1. Introduction and Acceptance of Terms
    Welcome to Kitchenbrightly, operated by BRILLIANT CLEANING SERVICES PTE. LTD. (UEN: 202132965C), registered at 143 Cecil Street, #06-01, GB Building, Singapore 069542.
    By accessing our website at www.kitchenbrightly.com, purchasing our customized kitchen deep cleaning service plans, or booking our digital coordination and consultation services, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions stated here, please do not use our services or website.
    These terms govern all transactions processed through our payment gateway provider, Stripe. For any inquiries, you may contact us via email at special@kitchenbrightly.com or by telephone at +65 62255532.
  2. Nature of Service and One-Time Purchases
    Kitchenbrightly provides customized kitchen deep cleaning coordination, scheduling, and digital planning services tailored exclusively for clients located within the European region.
    All purchases made on www.kitchenbrightly.com are classified as one-time purchases for specific digital planning, service coordination, and customized cleaning frameworks. We do not offer recurring subscription models or auto-renewal billing structures. Every transaction is a standalone, single-fee purchase charged entirely at the time of checkout. Because our offerings involve digital scheduling, customized workflow generation, and virtual service preparations, there are no physical goods, tangible products, or traditional shipping waybills (tracking numbers) associated with our fulfillment process.
  3. Digital Delivery and Waiver of Right of Withdrawal (EU Compliance)
    In accordance with European Union consumer rights directives (including the Consumer Rights Directive 2011/83/EU) concerning digital content and virtual service contracts, you acknowledge and explicitly agree that the digital delivery, planning, or coordination of your customized cleaning service begins immediately upon successful payment processing.
    By completing your purchase on our website, you expressly request the immediate performance of our digital services and acknowledge that once the digital service delivery or coordination has begun, you fully waive your 14-day statutory right of withdrawal and refund. Because these digital and virtual service allocations carry high chargeback risks due to the absence of physical logistics tracking, this waiver is strictly enforced to protect transaction validity. Once performance of the digital coordination has commenced, no cancellations or refunds will be authorized.
  4. Pricing, Payments, and Billing
    All prices listed on www.kitchenbrightly.com are denominated in Euros (EUR) or US Dollars (USD) as displayed at checkout and are processed securely through Stripe.
    As a Singapore-registered entity (BRILLIANT CLEANING SERVICES PTE. LTD.), we ensure all international transactions comply with major credit card network regulations and cross-border data protection standards. You confirm that you are authorized to use the designated payment method submitted during checkout. In the event of an unauthorized payment, suspected fraudulent transaction, or payment dispute, we reserve the right to suspend or cancel any pending service coordination immediately without prior notice.
  5. Limitation of Liability and Governing Law
    To the maximum extent permitted by applicable European and international laws, BRILLIANT CLEANING SERVICES PTE. LTD. shall not be held liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our digital planning tools or service frameworks.
    Our total cumulative liability for any claim arising from a transaction on www.kitchenbrightly.com shall not exceed the total amount paid by you for the specific one-time service package in question. These terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions, while ensuring full adherence to mandatory consumer protection standards applicable within the European region where our customers reside.
  6. Changes to Terms and Contact Information
    We reserve the right to modify, amend, or update these Terms and Conditions at any time at our sole discretion. Any changes will be posted directly on this page with an updated revision date. Continued use of our website and services following any modifications constitutes your formal acceptance of the revised terms. For any questions, legal notices, or support requests regarding these terms, please reach out directly using our official corporate channels:

Company Name: BRILLIANT CLEANING SERVICES PTE. LTD.

Registration Number: 202132965C

Registered Address: 143 Cecil Street, #06-01, GB Building, Singapore 069542

Customer Support Email: special@kitchenbrightly.com

Telephone Number: +65 62255532